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Nancy V.

Owner of White Book (PR & Marketing); Project Manager/Diversity & Events Specialist

Hmm…about me, well, I am always and never the same, which makes for my own interesting world where I constantly recruit individuals to join my planet. Take myself very seriously, but prefer not to, so I dress in outfits that often do not match and say things that I shouldn’t under the guise of �...

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I freaked out

NV

I am in my 30s and I just had a tantrum. A bonafide, desperate housewife-style tantrum. 

With all of these damn registrations, logins, passwords, pin numbers and access codes for your work e-mail, personal e-mail, bank account, credit card account, MySpace, Facebook, LinkedIn, online newspapers, CNN updates, magazines, shopping sites, favorite sports teams, and on and on and on...you are definitely going to forget a login or password sooner or later.

Unless, of course, you use the same login and password all the time, in which case you usually can’t because these login sites want STRONG passwords and you must provide a capital letter, two numbers, no two same letters in a row, a consonant-vowel-consonant combination, it must be a minimum of 6 letters but no more than 9, it can’t be anywhere near a password you previously used in letter and/or number combination, and you must perfect a round-off back handspring before pressing enter. Oh yeah, and don’t write your password down – it should be simple enough for you to remember the frickin’ 47 passwords you must store in your head that are all different.

I locked myself out of one of my many e-mail accounts and have just learned that I must wait FIVE days before my account is unlocked because I attempted to log in too many times. At this time I will have lost communication with an entire tribe of people whom I have stored in my e-mail address book, along with other pertinent information that I no longer have access to – and I began to FLIP OUT!!

“Susie” – the calm customer service rep proceeded to let me know that she understood and apologized BUT...I would have to wait for FIVE days before I gained another attempt to enter my account. Of course, right before I heard the iron trap door close that signified the LOCK OUT dilemma I got myself in – I remembered my password.

I PLEADED for an HOUR to be let into my account, and Susie put me on hold several times to pretend that she may be able to help me but I do believe she was rolling her eyes, filing her nails and laughing at me before she would pick up the phone again to say, “Thanks for holding, Nancy. Like I previously stated, you will have to wait five days.” Which, of course, sent me into another frenzy of ranting about how unbelievable it is that she would just not get the key from her technical support department and unlock my account. DAMN IT!! 

Security breach blahzay blah. Seriously, I actually appreciate her following procedure to protect my account, but OMG I wanted to cry. And perhaps I was a bit melodramatic, but I must admit – it felt good just to bitch, moan, rave and whine like a lunatic. I shouldn’t admit this but I believe I actually said, “Why won’t you let me into my sh*t?!” 

Clearly I’m PMSing...I will say that I did not start my bitch fest until my third, “I understand. I’m sorry. Five days.” Additionally, after 45 minutes – I was finally given a solution that will have my account unlocked in 48 hours. Come on now, what the #*$&!?!?! Why not give me this resolution after my first desperate request? This almost justifies my poor behavior.

Ever been locked out? Your e-mail account? House? Car? Nightclub? Please share!

For those of you whom have never freaked out or had a meltdown...well...aren’t you perfect. [Picture me sticking my tongue out here. And don’t be offended, there are SEVERAL other gestures I could’ve had you imagine in this current hormonally- induced state of mind.]

Peacefully and calmly,

Me